Privacy Policy

1. Information We Collect

Personal Information

When you create an account and use Coreaxis services, we collect:

• Identity Information: Name, date of birth, government-issued ID
• Contact Information: Email address, phone number, physical address
• Financial Information: Bank account details, tax identification number
• Investment Profile: Risk tolerance, investment goals, experience level
• Verification Documents: Copies of identification documents as required by law

Technical Information

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, features used)
• Transaction history and investment activity
• Communication preferences and customer service interactions

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our investment services
• Process transactions and manage your investment accounts
• Verify your identity and comply with regulatory requirements (KYC/AML)
• Personalize your investment experience and provide relevant recommendations
• Communicate important updates, security alerts, and account information
• Detect and prevent fraud, money laundering, and security threats
• Conduct research and analysis to improve our services
• Comply with legal obligations and regulatory requirements

3. Information Sharing and Disclosure

We May Share Your Information With:

• Financial Institutions: Banks and payment processors to facilitate transactions
• Service Providers: Companies that help us operate our platform (hosting, analytics, customer support)
• Regulatory Authorities: As required by law or to comply with legal obligations
• Professional Advisors: Lawyers, accountants, and auditors as needed
• Business Transfers: In connection with mergers, acquisitions, or asset sales

4. Data Security Measures

We implement robust security measures to protect your information:

• 256-bit SSL Encryption: All data transmitted to and from our platform is encrypted
• Bank-Level Security: Multi-factor authentication and biometric verification
• Regular Security Audits: Continuous monitoring and penetration testing
• Access Controls: Strict internal access controls and employee training
• Data Backup: Regular backups and disaster recovery procedures
• Compliance: Adherence to industry security standards and regulations

5. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Restriction: Request restriction of processing your information
• Portability: Request transfer of your data to another service
• Objection: Object to certain types of processing
• Opt-Out: Opt-out of marketing communications

To exercise these rights, contact our Data Protection Officer at privacy@coreaxis.xyz

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze how our platform is used to improve performance
• Provide personalized content and recommendations
• Enhance security and prevent fraudulent activity

You can manage cookie preferences through your browser settings. For detailed information, see our Cookies Policy.

7. International Data Transfers

Coreaxis operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers, including:

• Standard Contractual Clauses approved by the European Commission
• Privacy Shield Framework (where applicable)
• Other legally recognized transfer mechanisms

8. Data Retention

We retain your personal information only as long as necessary to:

• Provide the services you requested
• Comply with legal and regulatory requirements (typically 5-7 years for financial records)
• Resolve disputes and enforce our agreements
• Protect our legal rights and prevent fraud

9. Children's Privacy

Coreaxis services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our platform

We encourage you to review this policy regularly for updates.